CDK Global

CDK Global

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The 2023 Trendsetter’s Guide to Automotive Retail

The 2023 Trendsetter’s Guide to Automotive Retail by CDK Global highlights issues facing the Automotive Retail industry today through the lens of self-identified respondents who are the first to implement change (Trendsetters). Download the full report to find out how Trendsetters are facing the biggest issues in 2023.

Four F&I Strategies You Should Start Today

In today’s market, opportunity remains strong in the F&I department, especially for products that protect customers’ vehicle investments. Vehicle prices are dropping slightly but still remain historically high while higher interest rates also add to the bottom line for buyers. Customers who’ve spent more than anticipated on a new vehicle need to be introduced early and often to how finance and insurance products can protect a car purchase that they may intend to keep longer as well.

Top Five Service Features To Increase Retention

We spoke to 2,000+ dealer, independent and mobile mechanic Service customers and found the top five Service features that stood out for all respondents, regardless of age.

Ease Your Technology Growing Pains With a Unified Digital Toolkit

To be competitive in today’s market, dealerships have come to rely on specialized digital tools for managing inventory, Sales, Fixed Ops and more.

Five Service Features To Invest in Now

In our recent Service Shopper 2.0 study, we surveyed over 2,000 active shoppers who frequent dealers, independents, and mobile mechanic services to uncover current market trends.

Friction Points Study 2023

In our latest Friction Points study, we uncover where the industry has improved and what still creates friction for customers.

SD-WAN Is the Answer

This infographic illustrates the benefits of optimizing internet-based application traffic with an SD-WAN solution like CDK Cloud Connect.

Where Intelligent Reporting Stands at the Dealership

Industry insight is crucial for boosting your business’s output and revenue.

CRM Reporting: The Key to Success Regardless of Market Conditions

The last few years have proven the old adage that nothing is constant but change.

Get To Know Your Potential Buyers

We share common likes, dislikes, wants and needs which can be quantified and focused to drive your marketing campaigns.